Who We Are
Ascension Mobile was founded to solve a core enterprise problem; making technology designed for the consumer market work for enterprise. In the highly regulated medical industry, the various phases of clinical trials can sometimes take five (5) years or more across numerous phases, where the availability of consumer devices is generally terminated in the marketplace within one-to-two years. Thus, reliability and consistently sourcing hardware becomes a critical challenge. The tools used in clinical trials, including ePRO instruments and questionnaires, are highly regulated with a focus on accuracy and reliability, making dependable access to consistent smartphone technology a necessity. With smartphones increasingly becoming the default technology used in CROs, even a small change in screen size or font can alter the question layout, contributing to data uncertainty. Ascension also provides home healthcare patient monitoring devices as the industry has increasingly utilized ePRO tools. As smartphones are often a component of the approved device itself, even small changes to the smartphone hardware or software can require large regulatory headaches.Ascension Mobile’s Unique Selection
To support our customers’ needs for consistent hardware over a three-year or longer horizon, Ascension can provide a consistently available supply of approved units by:
Reliable Procurement
Devices can be procured reliably and consistently over an acceptable period, which is typically 3-5 years.
Extended Lifecycle
Mobile devices are sourced through various global channels to secure inventory well beyond the date that the manufacturer stops manufacturing the device, enabling enterprise to continue using devices that have already been tested, proven,and that they are familiar with.
Quality Assurance Testing
Rigorous QA testing of all devices takes place prior to shipment.
Like-New Devices
We provide like-new devices, that are in many ways, Better-Than-New™.
Warranty/Guarantee
Devices include a minimum 45-day warranty – extended warranties are also available.
The last thing you want is low quality refurbished hardware. You are looking for new hardware and a way to source it over the long-haul. We know our Better-Than-New™ solution isn't the most intuitive option. However, given our commitment to quality and our repeatable processes, we are convinced that our solution is by far the best way to solve the problem of supporting custom enterprise applications on consumer devices. Now is not a good time to be shy. Please reach out, and lets put our heads together to see if our solution could possibly be the answer you've been looking for.
When we won our largest ePRO (electronic Patient Reported Outcomes) project, we needed a device that supported the software platform our software was built on. Everyone said it couldn’t be done and we would have to redevelop our software on a new platform. Thankfully, Ascension helped us identify the best device for our needs, and sourced all 3,500 units in time for us to make the deadlines from our sponsor. Ascension saved us!